Services

SERVICES

A HIGH QUALITY CUSTOMER SERVICE ALWAYS AT YOUR DISPOSITION

On-line Secretariat

Represents the ideal solution for all those professionals who seek quality, easily accessible and flexible assistance to every needs. Relying on our online secretarial service, as well as improving the organization of your time, will allow you to have beneficial economic savings: in fact, you will reduce all the fixed costs of management, structure and staff, paying for the use of the service limited at the time of actual use.

Customer Assistance

Solving our customers’ problems is our commitment and our duty. Thanks to our team of specialists, we are always available to your customers, providing them support. Providing exceptional customer support helps building relationships that improves satisfaction, fuel loyalty and drive revenue growth.
Let FiVOCS help you deliver a personalized multi-channel customer experience that meets your customer care and business goals while reducing service costs.

Technical Assistance

We provide first level technical assistance for IT and application systems as well as telecommunications infrastructures. Our team is abreast of rapid technological changes, and helps to make the complex system, simple even for those users not experts in the field. Qualified IT technicians who are constantly trained on your services or products, through a learning path that allows you to classify and survey all the possible area of intervention and related problems.

WE GUARANTEE:

+ Cutting fixed costs

+ Protection and security data

+ Optimal availability

+ Personalized offer